Mentatt Mobile App
Track your mental health the fun & easy way!
Role: Product designer
Project Summary
Context
This is a client project through Hyper Island.
Mentatt is a software startup that provides a mobile app to track early signs of declining mental health, enabling users to take preventive measures.
Role, team & timeline
Product designer
7 UX designers, hybrid
5 weeks
November - December, 2023
My contributions
UX research planning
In-depth interview
Synthesis
Ideation
User flow construction
Sketching & wireframing
Prototyping & testing
Client pitch
So, what’s the whole story?
Scroll down to read how Buddy, your new mental health guardian, was created.
Let’s break down the design process:
Problem definition
Amid rising global awareness of mental health, Mentatt aims to develop a solution to track and prevent mental disorders. The challenge is creating a product that resonates with users and fosters consistent use. The design team sought to uncover user needs and translate insights into a functional prototype, paving the way for Mentatt's first product.
Understand what attitudes, needs and pain points students, the target users, have towards digital mental health tools.
The following research methods were chosen to help define the problem:
Desk Research: Establishing the current state of mental health issues in Sweden, with a focus on their severity and the existing solutions provided by the government, schools, and workplaces, helped identify the opportunity area for this project.
Ancillary Research: By reviewing the client's prior research and consulting another design team that had worked on similar topics, the team was able to refine and solidify its research approach.
Competitive Analysis: Analyzing the key features and unique selling points (USPs) of current solutions worldwide strengthened our hypotheses and provided inspiration for potential directions.
In-depth Interviews: Considering the sensitive nature of mental health topics and to encourage honest user feedback, one-on-one remote interviews were arranged to gain deeper insights.
The methods are listed in a general time order, but were conducted interchangeably based on needs during actual execution.
1. People not experiencing mental disorders will not have incentives to use this app.
2. A user might need a specific scenario to trust a digital mental health tool.
3. People would expect to receive coaching inside the app.
In-depth interviews with these three key questions reveal what users truly think.
Competitive analysis & findings
I broke down competitors’ key features and display styles, find essential elements. and construct a visualized comparison with competitors’ key features and interface realization:
Findings: digital mental health products should include...
Key insights & supporting quotes
Design solution
Diving into design with these challenges:
Ideation & evaluation
What’s good about these 5 key features?
Based on the P0-P4 Framework, the features and their intended user and business values are as below:
Based on these features,
Buddy was born.
“I love it so much! Please put it everywhere!” - test participant #5
Let’s incorporate Buddy into sketches & lo-fi screens!
We ensure the app's navigability through:
A simplistic layout to minimize cognitive load during navigation.
Clear CTA buttons on every screen.
Constant testing and iterations.
Before hi-fi, design system first.
Color
Primary - warmth, joy, and positivity
Accent - harmony, growth, and health
Neutral
Typography
Nunito's rounded corners complement the softness of other app elements, while Montserrat is selected for improved readability.
Nunito
for Headings
Montserrat
for Body, Buttons & Labels
Prototype
- Vipijan Visuvalingam | former client | co-founder | mentatt
